Support as seamless as your payments

From first tap to full-scale rollout, our support is built to move fast, fix fast, and keep you delivering seamless customer experiences.

Support when it matters

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Dedicated Account Manager

Your dedicated account manager stays in sync with your setup, goals and roadmap to help you move faster with fewer roadblocks.

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24/7 Support

Expert support, every step of the way. Our Australian-based team works around the clock to keep your business moving.

Support hub

Need assistance? Easily raise support requests and explore our library of structured guides. Find resources for terminals, Wpay Connect, and more, designed to keep your business moving.

Launch Support hub

Wpay website on a tablet: Raise support requests, and access our library of guides via the Wpay Support Hub.

Need something else?

Not everything fits into a guide or ticket. Whether it’s a quick question or a complex issue, we’re ready to help.